There are 3 ways to contact our Support Team - Telephone, Email and Live Chat.

Telephone

Due to the COVID 19 Pandemic, we have closed our telephone support and will be only contactable by Live chat and Email at this time.

We will still be offering outbound calls to give assistance where needed.

Our support team operates during the following times:

Monday

08:00 - 17:30

Tuesday

08:00 - 17:30

Wednesday

08:00 - 17:30

Thursday

08:00 - 17:30

Friday

08:00 - 17:30

Live Chat

You are able to contact the Technical Support Team by Live Chat through your TM3. Simply click the chat icon in the bottom left of your screen.

Live chat support hours are:

Monday

08:00 - 17:30

Tuesday

08:00 - 17:30

Wednesday

08:00 - 17:30

Thursday

08:00 - 17:30

Friday

08:00 - 17:30

Please Note - Due to chat volumes, an advisor may not always be instantly available during these hours.


Email

You are able to contact the Technical Support Team by email via support@blue-zinc.com

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