At Blue Zinc, we are constantly improving our software to ensure that TM3 remains the leading clinic and class management system. Designed to help you to streamline processes and enhance client engagement from acquisition to discharge. Our latest release will be available as of Monday 24th August 2020, which you will receive the next time you login. This document details all known issues fixed in the latest TM3 update.

If you have any problems, remember our support team are on hand to answer your queries. You can get in contact through our LiveChat Service.

Known Issues now resolved

TM3 Area



Patient name not appearing on Task until refreshed


Practitioner level user not able to create tasks from 'What do you want to do next' screen


Self view for video consultations is cut off when using Mac


Unable to Edit booked appointment from Group to Private Patient


Move appointment function allows user to bypass 'Room is Mandatory' option


Video Consultation as Default stock item is not being booked as a Video Consultation


Mac users able to upload files with Windows reserved characters in filename


Stripe payments being records as 'Card' payment type


Income Analysis report not pulling though Stripe payments

Search and Filtering

Patient Search bringing back seemingly unrelated results

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