At Blue Zinc, we are constantly improving our software to ensure that TM3 remains the leading clinic and class management system. Designed to help you to streamline processes and enhance client engagement from acquisition to discharge. Our latest release will be available as of Monday 28th September 2020, which you will receive the next time you login. This document details all known issues fixed in the latest TM3 update.

If you have any problems, remember our support team are on hand to answer your queries. You can get in contact through our LiveChat Service.

Known Issues now resolved

TM3 Area

Issue

Login

Password reset is not modifying the Password expiry date if set

Dashboard

New Patient tile only reporting on Group/Business Patients

Diary

Diary not taking a set custom Practitioner Order

Diary

Altering Appointment linked to an existing Case to be the first of a new Case retains the existing Case ID

Diary

Updating an appointment from being part of an existing Case to being the first of a New Case is not pulling though the correct charge for the group

Contacts

Inactive Groups/Businesses appearing on drop down lists

Contacts

Newly created Notes/Logs do not appear until page is refreshed

Finance

Inactive stock items appear in Quick bill search results

Finance

Stripe Payments showing Blank Payment type

Finance

Unable to see existing unreconciled payments within Group/Business invoice

Settings

Can set all Locations within the system to Inactive/Hidden

Settings

Can remove all Locations from a Practitioner

Documents and Templates

Unable to add a new Blank Letter to a Patient record

Did this answer your question?